Impact · Large City
How a major city accelerated and strengthened their scopes
- 500K Residents
- $3B+ Budget
Challenge
Department scopes came in as Word documents with context spread across teams and in legacy ERP. That disconnect led to gaps in published scopes, a large swath of questions from vendors, and needing to share addenda.
Solution
Central staff run department scopes through Hazel and proactively share feedback to departments on attributes that the vendors would notice: missing requirements, language that contradicts itself, and terms that quietly shut out small businesses.
Results
Hazel empowered central procurement to turn scope review that took weeks into under an hour. Not only is Scope Review saving teams at this city time, their scopes are published with more clarity, less redundancy, and are more protest-proof.