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HAZEL AI TECHNOLGIES INC PLATFORM TERMS OF USE
VERSION 1.0
LAST REVISED: OCTOBER 2, 2025
IMPORTANT NOTICE TO USERS
The Hazel AI platform located at hazelai.com (the "Platform") is operated by Hazel AI Technologies ("Company", "Hazel AI", "us", "our", and "we").
These Terms of Use apply to demo, trial, and general website users only. If you are accessing the Platform pursuant to a separate written agreement between your organization and Hazel AI, the terms of that agreement govern your use of the Platform, not these Terms.
THESE TERMS OF USE (THESE "TERMS") SET FORTH THE LEGALLY BINDING TERMS AND CONDITIONS THAT GOVERN YOUR USE OF THE PLATFORM. BY ACCESSING OR USING THE PLATFORM, YOU ARE ACCEPTING THESE TERMS (ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT), AND YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THESE TERMS (ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT).YOU MAY NOT ACCESS OR USE THE PLATFORM OR ACCEPT THE TERMS IF YOU ARE NOT AT LEAST 18 YEARS OLD. IF YOU DO NOT AGREE WITH ALL OF THE PROVISIONS OF THESE TERMS, DO NOT ACCESS AND/OR USE THE PLATFORM.
1. ACCOUNTS AND USER AUTHORIZATION
1.1 Account Creation
In order to use the Platform, you must register for an account ("Account") and provide certain information as prompted by the registration form.
You represent and warrant that:
(a) all required registration information you submit is truthful and accurate;
(b) you will maintain the accuracy of such information;
(c) you have the authority to use the Platform for procurement-related purposes on behalf of your organization (if applicable); and
(d) your use of the Platform complies with all applicable procurement laws, regulations, and your organization's policies. You may delete your Account at any time by following the instructions on the Platform or by contacting support. Company may suspend or terminate your Account in accordance with Section 9.
1.2 Account Responsibilities
You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify Company of any unauthorized use or suspected unauthorized use of your Account or any other breach of security. Company cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.
1.3 Demo and Trial Accounts
Demo and trial accounts are provided for evaluation purposes only and may have limited functionality, storage capacity, or time restrictions. Company reserves the right to terminate demo or trial accounts at any time.
2. PLATFORMSERVICES AND ACCESS
2.1 Description of Services
The Platform provides tools for government procurement professionals, including but not limited to: Searching for and discovering vendors and suppliers Creating, editing, and managing Requests for Proposals (RFPs) Drafting and editing scopes of work Searching and organizing procurement-related documents Accessing vendor information and market intelligence
2.2 License Grant
Subject to these Terms, Company grants you a non-transferable, non-exclusive, revocable, limited license to access and use the Platform for professional procurement purposes in connection with your governmental or organizational duties. This license includes the right to: Search vendor databases and export results for procurement purposes Create, edit, and download RFPs and scopes of work Upload, search, and manage your procurement documents Use Platform tools to support legitimate procurement activities
2.3 License Restrictions
The rights granted to you in these Terms are subject to the following restrictions:(a) you shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Platform;
(b) you shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Platform;
(c) you shall not access the Platform to build a similar or competitive service;
(d) you shall not use the Platform to engage in bid rigging, collusion, or any anti-competitive practices prohibited by law;
(e) you shall not scrape, data mine, or use automated tools to extract vendor data except as explicitly permitted by Platform features; and
(f) except as expressly stated herein, no part of the Platform may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means beyond what is necessary for legitimate procurement activities.
2.4 Vendor Information Disclaimer
The Platform provides access to vendor and supplier information compiled from various sources. Company makes no representations or warranties regarding the accuracy, completeness, currentness, or reliability of vendor information. You are solely responsible for: Conducting your own due diligence on any vendors Verifying vendor credentials, certifications, and capabilities Ensuring vendor compliance with applicable procurement requirements Making independent procurement decisions. Access to vendor information through the Platform does not constitute an endorsement, recommendation, or certification of any vendor by Company.
2.5Modification and Availability
Company reserves the right, at any time, to modify, suspend, or discontinue the Platform (in whole or in part) with or without notice to you. For demo and trial users, Company may provide limited or no notice. You agree that Company will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Platform or any part thereof.
2.6 Support
Demo and trial users may receive limited or no technical support. Support availability and response times are not guaranteed under these Terms. Users with separate service agreements should refer to those agreements for support terms.
2.7 Ownership
Excluding User Content (defined below), you acknowledge that all intellectual property rights in the Platform and its content are owned by Company or Company's licensors. Neither these Terms nor your access to the Platform transfers any rights, title, or interest in such intellectual property, except for the limited access rights in Section 2.2. There are no implied licenses granted under these Terms.
2.8 Feedback
If you provide Company with any feedback or suggestions regarding the Platform("Feedback"), you hereby assign to Company all rights in such Feedback and agree that Company shall have the right to use and exploit such Feedback in any manner it deems appropriate. Company will treat Feedback as non-confidential and non-proprietary. You agree not to submit any information or ideas that you consider confidential or proprietary.
3. USERCONTENT AND DATA
3.1 Definition and Responsibility
"User Content" means any information, documents, data, and content that you submit to, upload to, or create using the Platform, including but not limited to: RFPs and solicitation documents Scopes of work and specifications Procurement documents and records Notes, comments, and annotations Search queries and saved searches You are solely responsible for your User Content. You assume all risks associated with your User Content, including any reliance on its accuracy, completeness, or usefulness by others, or any disclosure of your User Content that personally identifies you or any third party.
3.2 Data Ownership
You retain all ownership rights in your User Content.
Nothing in these Terms transfers ownership of your User Content to Company. For government users, this includes User Content that may be subject to public records laws or other regulatory requirements.
3.3 Limited License to Company
You grant Company a limited, non-exclusive, royalty-free license to host, store, process, display, and transmit your User Content solely to the extent necessary to provide the Platform services to you. This license includes the right to:
Store and backup your User Content
Process your User Content through Platform features (including AI/ML tools, if applicable)
Display your User Content back to you through the Platform interface
Make temporary copies necessary for technical operation
This license terminates when you delete your User Content or terminate your Account, except that Company may retain copies as required by law or for legitimate business purposes (such as backup archives) for a reasonable period.
3.4 Data Security and Confidentiality
Company will implement reasonable security measures to protect User Content from unauthorized access, disclosure, alteration, or destruction. However, you acknowledge that no system is completely secure and Company cannot guarantee absolute security of User Content. You are responsible for: Determining whether the Platform's security measures meet your organization's requirements Implementing additional security measures as needed Not uploading highly classified or sensitive information beyond the Platform's security level Complying with your organization's data security policies
3.5 Government Data Considerations
If you are a government user, you acknowledge that: User Content may be subject to public records laws (such as state open records laws or FOIA) You are responsible for compliance with applicable public records retention and disclosure requirements Company will cooperate with lawful requests for User Content subject to applicable legal processes You should not upload information subject to higher security classifications than the Platform supports
3.6 Data Processing and AI
The Platform may use automated tools, including artificial intelligence and machine learning, to process User Content for purposes such as: Document search and retrieval Generating suggestions or recommendations Analyzing procurement data Improving Platform functionality By uploading User Content, you consent to such processing. Company does not use User Content from demo or trial accounts to train AI models that serve other users unless you explicitly consent to such use.
3.7 Data Retention and Deletion
Unless otherwise defined in a separate agreement, Company is not obligated to backup User Content. You are solely responsible for maintaining your own backups. Upon Account termination or at your request, Company will delete your User Content within a reasonable timeframe (typically 30-90 days), except: Copies retained in backup systems (which will be deleted in due course) Information required to be retained by law Anonymized or aggregated data that cannot identify you
3.8 Acceptable Use Policy
You agree not to upload, submit, or use User Content that:(a) violates any third-party intellectual property rights, including copyright, trademark, patent, trade secret, or proprietary rights;
(b) is unlawful, fraudulent, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable;
(c) contains malware, viruses, or malicious code;
(d) violates applicable procurement laws or regulations;
(e) contains false or misleading information in connection with procurement activities;
(f) infringes on privacy rights or contains unauthorized personal information;
(g) is used to engage in bid rigging, collusion, or anti-competitive practices; or
(h) violates any applicable law, regulation, or obligation.
3.9 Enforcement
Company reserves the right (but has no obligation) to review, refuse, remove, or modify any User Content in its sole discretion, and to investigate and/or take appropriate action if you violate this Section 3 or any other provision of these Terms. Such action may include removing User Content, suspending or terminating your Account, and/or reporting you to law enforcement authorities.
4. PROHIBITED CONDUCT
In addition to the restrictions in Section 3.8, you agree not to:(a) use the Platform to facilitate any illegal procurement activities or violations of procurement law;
(b) attempt to gain unauthorized access to the Platform, other users' accounts, or Company's systems;
(c) interfere with or disrupt the Platform or servers/networks connected to the Platform;
(d) use the Platform to transmit spam, chain letters, or unsolicited communications;
(e) impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity;
(f) use automated scripts, bots, or scrapers to access the Platform, except as explicitly permitted;
(g) harvest or collect information about other users without their consent;
(h) use vendor information obtained through the Platform for purposes unrelated to legitimate procurement activities;
(i) share your Account credentials with unauthorized persons; or
(j) attempt to circumvent any access restrictions, usage limits, or security measures.
5. THIRD-PARTY LINKS, INTEGRATIONS, AND VENDOR INFORMATION
5.1 Third-Party Links
The Platform may contain links to third-party websites, services, or resources, including vendor websites. Such links are not under Company's control, and Company is not responsible for the content, accuracy, or practices of any third-party sites. You access third-party links at your own risk and should review their terms and privacy policies.
5.2 Vendor Due Diligence
You are solely responsible for evaluating and vetting any vendors or suppliers identified through the Platform. Company does not: Endorse, recommend, or certify any vendors Verify vendor credentials, capabilities, or certifications Guarantee vendor performance or compliance with procurement requirements Assume any liability for vendor actions or failures
5.3 Other Users
Each user is solely responsible for their own User Content and conduct. Company is not responsible for interactions between users. If you have a dispute with another user, you agree that Company is under no obligation to become involved.
5.4 Release
You hereby release and forever discharge Company (and our officers, employees, agents, successors, and assigns) from any and all claims, demands, liabilities, and causes of action arising from or relating to: Third-party websites, links, or services Vendor performance, actions, or failures Other users' conduct or User Content Your procurement decisions based on Platform information IF YOU ARE A CALIFORNIA RESIDENT, YOU HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION 1542 IN CONNECTION WITH THE FOREGOING.
6. DISCLAIMERS
THE PLATFORM IS PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS. COMPANY (AND OUR SUPPLIERS) EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES ORCONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. COMPANY (AND OUR SUPPLIERS) MAKE NO WARRANTY THAT:
The Platform will meet your requirements or be suitable for your procurement needs
The Platform will be available on an uninterrupted, timely, secure, or error-free basis
Platform information (including vendor data) will be accurate, reliable, current, or complete
The Platform will be free of viruses or other harmful components
Any errors or defects will be corrected Use of the Platform will result in successful procurement outcomes
VENDOR INFORMATION DISCLAIMER:
Company makes no representations or warranties regarding any vendor information available through the Platform, including vendor capabilities, certifications, past performance, or suitability for any particular procurement. You must conduct your own independent due diligence. IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE PLATFORM, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO NINETY (90) DAYS FROM THE DATE OF FIRSTUSE.SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVEEXCLUSION MAY NOT APPLY TO YOU.
7. LIMITATION ON LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY (OR OUR SUPPLIERS)BE LIABLE TO YOU OR ANY THIRD PARTY FOR: ANY LOST PROFITS, LOST DATA, LOST OPPORTUNITIES, OR COSTS OF PROCUREMENT OF SUBSTITUTE SERVICES ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ANY DAMAGES ARISING FROM PROCUREMENT DECISIONS, VENDOR SELECTION, OR CONTRACT AWARDS ANY DAMAGES ARISING FROM INACCURATE, INCOMPLETE, OR OUTDATED VENDOR INFORMATION ANY DAMAGES ARISING FROM PLATFORM UNAVAILABILITY, ERRORS, OR DATA LOSS ANY DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO YOUR ACCOUNT OR USER CONTENT THIS LIMITATION APPLIES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE FORM OF ACTION (CONTRACT, TORT, NEGLIGENCE, OR OTHERWISE). TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THESE TERMS (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO A MAXIMUM OF FIVE HUNDRED US DOLLARS ($500). THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT. YOU AGREE THAT OUR SUPPLIERS WILL HAVE NO LIABILITY OF ANY KIND ARISING FROM OR RELATING TO THESE TERMS. ACCESS TO, AND USE OF, THE PLATFORM IS AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BESOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR COMPUTER SYSTEM, OR LOSS OF DATA RESULTING THERE FROM. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
8. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Company (and its officers, directors, employees, agents, and affiliates) from and against any and all claims, liabilities, damages, losses, costs, expenses (including reasonable attorneys' fees), arising from or relating to:(a) your use or misuse of the Platform;
(b) your User Content;
(c) your violation of these Terms;
(d) your violation of applicable laws or regulations, including procurement laws;
(e) your violation of any third-party rights, including intellectual property rights;
(f) your procurement decisions or vendor selections based on Platforminformation; or
(g) any disputes between you and vendors identified through the Platform. Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify Company, and you agree to cooperate with Company's defense of these claims. You agree not to settle any matter without the prior written consent of Company. Company will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.
9. TERM ANDTERMINATION
9.1 Term
These Terms remain in effect while you use the Platform. Demo and trial accounts may have specified time limits.
9.2 Termination by You
You may terminate your Account at any time by following the instructions on the Platform or by contacting support at contact@hazelai.com.
9.3 Termination by Company
Company may suspend or terminate your Account at any time, for any reason or no reason, including if: You violate these Terms You engage in prohibited procurement practices Your Account remains inactive for an extended period Company discontinues the Platform or demo/trial program Company believes your continued access poses a security or legal risk
9.4 Effect of Termination
Upon termination: Your right to access and use the Platform immediately ceases Company may delete your User Content in accordance with Section 3.7 Sections 2.7, 2.8, 3.3 (to the extent necessary), 4, 5.4, 6, 7, 8, and 10 survive termination Company will not be liable for any termination of your Account or deletion of your User Content.
10. GENERALPROVISIONS
10.1 Changes to Terms
Company may revise these Terms from time to time. If we make material changes, we will notify you by: Sending an email to the address associated with your Account (if provided), and/or Posting a prominent notice on the Platform. Continued use of the Platform after notice of changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Platform.
10.2 Governing Law and Venue
These Terms are governed by the laws of the State of New York, without regard to conflict of law principles. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the state and federal courts located in New York County, New York, except that government entities may be subject to jurisdiction requirements under their applicable law.
10.3 Compliance with Laws
You agree to comply with all applicable laws and regulations in your use of the Platform, including: Federal, state, and local procurement laws and regulations
Federal Acquisition Regulation (FAR) and agency-specific supplements (if applicable)
State and local procurement codes
Anti-corruption and anti-bribery laws Export control laws and regulations
Data protection and privacy laws
10.4 Export Controls
The Platform may be subject to U.S. export control laws and may be subject to export or import regulations in other countries. You agree not to export, reexport, or transfer, directly or indirectly, any U.S. technical data acquired from Company, or any products utilizing such data, in violation of U.S. export laws or regulations.
10.5 California Users
If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.
10.6 Electronic Communications
Communications between you and Company use electronic means. You:
(a) consent to receive communications from Company in electronic form; and
(b) agree that all terms, conditions, agreements, notices, disclosures, and other communications that Company provides electronically satisfy any legal requirement for written communications.
10.7 Entire Agreement
These Terms constitute the entire agreement between you and Company regarding use of the Platform (except for users with separate written agreements with Company). Our failure to exercise any right or provision is not a waiver. Section titles are for convenience only. "Including" means "including without limitation. "If any provision is invalid or unenforceable, it will be modified to be valid and enforceable to the maximum extent permitted by law, and other provisions remaining effect.
10.8 Assignment
You may not assign, transfer, or delegate these Terms or your Account without Company's prior written consent. Any attempted assignment in violation of this provision is void. Company may freely assign these Terms. These Terms bind permitted assignees.
10.9 Independent Contractors
Your relationship with Company is that of independent contractors. Neither party is an agent, partner, or joint venture of the other.
10.10 Governing Law
These Terms are governed by the laws of the State of New York, without regard to conflict of law principles, except that the Federal Arbitration Act governs arbitration provisions.
10.11 Severability
If any provision of these Terms is held invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
11. COPYRIGHT AND INTELLECTUAL PROPERTY
11.1 Copyright Policy
Company respects intellectual property rights. We have adopted a policy for terminating users who repeatedly infringe copyrights. If you believe material on the Platform infringes your copyright, provide our Copyright Agent with written notification including: Your physical or electronic signature Identification of the copyrighted work(s) claimed to be infringed Identification of the allegedly infringing material and its location on the Platform Your contact information (address, telephone, email) A statement that you have a good faith belief that use of the material is not authorized A statement under penalty of perjury that the information is accurate and you are authorized to act on behalf of the copyright owner
Copyright Agent Contact:
Hazel AI Technologies
169 Madison Ave, Ste 15231
New York, NY 10016
Email: contact@hazelai.com
Note: Pursuant to 17 U.S.C. § 512(f), misrepresentations in copyright notifications may subject the complaining party to liability for damages, costs, and attorneys' fees.
11.2 Trademark Information
Copyright ©2025 Hazel AI Technologies. All rights reserved. All trademarks, logos, and service marks displayed on the Platform are the property of Company or third parties. You may not use these marks without prior written consent from Company or the applicable third party.
12. CONTACTINFORMATION
Hazel AI Technologies
Address:
169 Madison Ave
Ste 15231
New York, NY 10016
Email: contact@hazelai.com
Telephone: (202) 318-8248
For support inquiries: contact@hazelai.com
For legal notices: contact@hazelai.com
For copyright notices: contact@hazelai.com